Contact us, Refunds, Terms of Service, Your Privacy
Refund Policy
First and foremost we want you to be delighted with your Jack Desk/Eiger Desk and will do everything we can to ensure that...we mean it when we say that having you 100% happy is our aim. Our refund policy is for a full 30 days. All we ask is that you inform us of your intent to do so and the reason by email prior. Returns do need to be sent by our recommended couriers, Sprintshift, Low Cost Parcels and Parcel Force to avoid any transit damage. We will arrange this.
Once your return is received and inspected we will contact you by email. When your refund is approved, it will be processed and a credit will automatically be applied to your credit card or original method of payment immediately...easy!
Where the return is a non-damaged related issue we do not refund delivery.
Please read our Customer Reviews on each product page and we think you'll be impressed.
Refund Address: I Want A Standing Desk Limited, Studio 5 Primrose Studios, Primrose Road, Clitheroe. BB7 1BT
Privacy Policy
Your privacy is of the up-most importance to us. This privacy policy sets out how I Want A Standing Desk Limited uses and protects any information that you give I Want A Standing Desk when you use this website.
I Want A Standing Desk is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
I Want A Standing Desk may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 07.06.2013.
What We Collect.
We may collect the following information:
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name and job title.
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contact information including email address.
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demographic information such as postcode, preferences and interests.
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other information relevant to customer surveys and/or offers.
We do not collect or store any financial details (credit or debit card numbers).
What We Do With The Information We Gather.
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
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Internal record keeping.
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We may use the information to improve our products and services.
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We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
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From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
Security.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Controlling Your Personal Information.
You may choose to restrict the collection or use of your personal information in the following ways:
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whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
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if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at nick@down-load.co.uk.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to I Want A Standing Desk, Studio 2, Primrose Studios, Primrose Road, Clitheroe. BB7.1BT.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
Age Of Consent.
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
Terms of Service
About Us.
I Want A Standing Desk Limited designs, manufactures and retails standing/height adjustable desks and related accessories.
Delivery Policy.
The process to deliver your order starts immediately. We will deliver to the address instructed by you using our preferred courier provider. Under normal circumstances delivery will be with you within 14 working days of ordering. If this isn't going to be achieved we will notify you by e-mail.
Cancellation Policy.
You may cancel your order up to 48 hours after purchasing on-line. Please contact us by e-mail and we will delete your order from our systems immediately.
Modifications To The Service And Prices